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Frequently Asked Questions:
New FAQ Page!
This page will be updated constantly with information about this site and help on the ordering of care packages. We hope this will be make your use of this web site and ordering from our catalog easier.
New Catalog!
We are very happy to announce a brand new online catalog! There are many features on the new catalog to help make your purchases easier and far more friendly. The biggest feature is the ability, if you want, for it to store your information so future purchases are far faster and easier. It also now includes the ability to directly send an AnySoldier.com's contact information you select direct with your order!
Old Catalog?
We have full confidence you will like the new catalog so much that the old one is now gone. If you have any trouble with the new catalog, please email us.
How long does it take to get the packages to the troops?
All orders are typically sent out within 48 hours. They are all sent Priority Mail and Delivery Confirmation. Once they go in the mail, we have absolutely no control on the delivery. Normal delivery times are about 7-14 days depending on many factors. Delivery times during the holidays can be considerably longer.
We do wish to share this however:
From: Jeanne H
Sent: Monday, March 24, 2008 5:44 PM
To: Info@TreatAnySoldier.com
Subject: Thank You So Much!!!
Hi,
I just wanted to send you a heartfelt thank you for the package you sent to my nephew in Iraq. My nephew just recently was shipped over to Iraq with the Army. I wanted to show my support and when I found your website I knew it was the best way to send a care package and would probably be the quickest way as well. I didn't know how quick you would be!!!
My brother just e-mailed me that my nephew was the first person in his battalion to receive any mail and that it was the package I sent to him through your website! His First Seargant delivered it to him personally. His e-mail follows. I will definately send him more care packages through your site and tell everyone else I know about your excellent and speedy service. God Bless you and all your hard work!
Jeanne Hanewich
aunt to PFC Joshua C
stationed outside of Baghdad
Hi Jeanne and family,
Just a quick note to let you know that Josh received your package and he likes it very much. You have the honor of not only being the first of the family to get something to him, but also it was the first piece of mail delivered to his battalion - delivered by his First Sergeant.
Thank you so very much.
Jim
Returns/Refunds?
We can not guarantee delivery of any order which is sent to an address given by the purchaser. Military addresses are very different than most folks are used to, and it is easy to make a mistake, thus causing a package to never arrive to the intended recipient. While we do accept orders to troops not listed on the AnySoldier.com web site, the purchaser takes full responsibility for the accuracy of the address. Refunds can not be made once an order is shipped.
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